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Life on the Ward

Arrival on the ward

Upon arrival on the ward, patients will be given some initial information by nursing staff who will show them to their room.

 

The various professionals working on the wards can be recognized by their uniforms and their identification cards, which must always be clearly shown. Nursing staff wear a green uniform and trainees a beige one. Support staff wear a white outfit. Internal Transport Employees (ATI), who all wear a grey uniform, escort and transport patients within the hospital. The University is also an educational faculty which means that students and postgraduates of the University School of Medicine and Surgery are also entitled to visit the ward.

 

Food and drink

Meals are taken to the ward floors in covered trolleys inside thermal containers to ensure optimal hygiene during its transportation and as a means of keeping food at the correct temperature. Meals are served on trays laid with china crockery, stainless steel cutlery, proper glassware and cloth napkins. Patients at the University Hospital are also able to observe their own religious dietary requirements.

 

Meals are served at the following times:

Breakfast: from 8:00 am
Lunch: from 12:30 pm
Dinner: from 6:30 pm

Rules of conduct

The University Hospital undertakes to provide a comfortable and dignified atmosphere. It thus requests the kind cooperation of all patients in complying with a few simple rules:

  • avoid making loud noises and help to create a pleasant and cordial atmosphere for other patients and staff alike
  • wear appropriate clothing outside your room; please try to avoid wearing pyjamas and dressing-gowns as soon as you can after your treatment, except at night of course
  • restrict family visits to a maximum of two visitors per patient during visiting hours

Visiting hours

Ordinary ward: working days, 4:00 pm - 7:00 pm; holiday, 12:00 pm - 2:00 pm and 4:00 pm - 7:00 pm

Haematology Department: daily, 12:00 pm - 2:00 pm, 6:00 pm - 8:00 pm

Intensive care unit: daily, 5:30 pm - 7:00 pm

 

Children under the age of 12 are not allowed on the ward.

 

To find out to which ward a patient has been admitted, visitors should contact the information desks located at the entrance to the University Hospital and the Centre for the Healthcare of the Elderly.

 

On the day of discharge

The ward doctor will decide when the patient can be discharged and will also advise the patient if there needs to be any further treatment at home and if so, what form this will take.

 

On the day of discharge the patient is given a letter addressed to his/her family doctor which will set out the diagnosis, the results of key tests, any further treatment required, and any dietary rules to be observed.

 

The patient is also given any drugs needed to ensure continuity of care (i.e. a new prescription covering enough medication for one week’s ongoing treatment, with the exception of therapeutic oxygen and any other medications prescribed as needed.  The drugs are available in the University Hospital lobby, Ground Floor, Monday to Friday, 12:00 pm - 1:00 pm, and on Saturday, 11:00 am - 12:00 pm. Patients will be able to request a hospital admission certificate from the Payment Desk before leaving the University Hospital.

 

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