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Public Relations Office

The Public Relations Office (URP) provides information on the health services available at the University Hospital and is at all times committed to facilitating relationships between individuals and the facility. It is always pleased to respond to any request for clarification.

 

It is also responsible for handling complaints. Any concerns about failures or shortcomings in the service provided can also be reported by telephone, by letter or in person by visiting the office.

 

The Public Relations Office is responsible for conducting an annual audit of the quality of the services provided by the University Hospital. User satisfaction is recorded by analysing the responses to a separate questionnaire for patients who use outpatient services and a questionnaire for inpatients.

 

These questionnaires are available at University Hospital payment and hospitality points and completed forms can be returned to the various collection points located around the Hospital and its various sites. By taking the time to complete these questionnaires, you will be making a valuable contribution to improving our services in the interests of all.

Public Relations Office (URP)

University Hospital, Via Álvaro del Portillo, 200 – 00128 Rome (Ground Floor)

Tel.: (+39) 06.22541.1082  |  Fax: (+39) 06.22541.1963


Open to the public: Monday to Friday, 9:30 - 12:30 hrs; 14:30 - 16:00 hrs

Phone calls: Monday to Friday, 9:30 - 12:30 hrs

 

 

 

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